The money Amazon owes sellers can be changed into money and connected to circle the earth three times, no, thirty times.
Novice sellers who are new to this industry may not understand. In short, although Amazon's logistics technology has always been praised, no matter how efficient it is, it can't avoid large and small errors. These Amazon mistakes usually make sellers buy orders, accounting for at least 1-3% of sales, that is, each seller has a loss of 100000-300000 for every 10 million sales!
The money can be returned.
Amazon follows its own refund policy and will automatically compensate for a small part of the loss. If you want to recover the part of Amazon that is short of compensation or missing compensation, you have to sell it yourself; It is a time-consuming and labor-consuming process for personnel to settle and then confront Amazon. In the past, sellers would entrust a third party to claim for compensation, although they had to pay a commission of up to 25% (expensive) and provide the other party with a store account (dangerous).
Now claims are free and safe.
Amazon captain FBA claims assistant online. The captain will help you accurately analyze the claim data with the authorization of the regular and safe API store. Unlike the 25% commission ratio of the claim tools on the market, the captain doesn't take any money.
Three steps for free claim.
1、 Old users: the captain will directly analyze the stores you have authorized. If there are unauthorized stores, you can add them immediately;
New users: register and log in to the Amazon captain's background, and the authorized store can use it (including all functions including FBA claims).
2、 The first claim can be traced back to 18 months before today, and the next claim cycle is 45 days / time.
The captain takes the initiative to analyze all your store data (authorized to the captain). This process takes about 1 day; The captain will summarize the data such as the claimable quantity and estimated claim amount of each SKU, as shown in figure ①;
After clicking "view details", you will see the following figure ②. For each product that can be claimed, click "claim" one by one;
3、 The last step needs you to complete, which is very simple "Copy + paste + send".
There should be no case. No.
As shown in figure ③, click "go to claim" to see the claim report prepared by the captain for you;
Copy the theme and content as shown in the figure to the Amazon background to open a case. If you don't know how to operate, please refer to figure ④ below for tips;
It usually takes 1-5 working days to wait for Amazon's feedback after verification and wait for the compensation to arrive.
In order to ensure the effect of the claim, the captain generates an objective claim report according to the details of the goods that can be claimed in your authorized store, and does not miss every opportunity that can be claimed to recover your losses to the greatest extent.
In addition to the common loss and damage of goods, the following situations caused by Amazon are also within the scope of claim:
1. The goods are damaged or lost in Amazon warehouse;
2. Amazon "overestimates" the weight and size of goods;
3. The amount returned by Amazon to the buyer exceeds the actual payment, causing the seller to bear the extra expenses;
4. When Amazon returns the goods, it only changes them but does not return them;
5. Amazon declares that it has returned / refunded, but it has not actually returned / refunded;
6. The order is 30 days overdue and the refund request has not been processed;
……
The seller has paid Amazon the distribution fee, storage fee, removal order fee, return processing fee, unplanned pretreatment service fee, etc. similarly, the seller has the right to recover the losses caused to Amazon. It is possible (certain) or (certain) or (certain) impossible for Amazon to take the initiative to fully compensate your losses according to the procedures. So far, Only the captain can claim for free on the premise of protecting your data security, and there is no need to pay other fees.
I'm sorry
I'm late
Later let
"Captain Amazon free FBA claim assistant"
Guard your wallet!
At present, many sellers have received claims. Captain Amazon's free claim assistant is simple and safe to operate.